Careers

About the Role

We are seeking a warm, organized, and customer-focused Customer Service Receptionist to be the first point of contact for our patients and visitors. As a key representative of our front desk team, you will ensure every guest feels welcomed and supported from the moment they arrive. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and can handle multiple tasks with professionalism and grace.

Key Responsibilities

• Greet patients and visitors with a friendly and professional attitude
• Answer incoming phone calls, emails, and WhatsApp messages promptly and courteously
• Schedule, confirm, and manage patient appointments
• Provide accurate information about services, offers, and doctor availability
• Coordinate with medical staff to ensure smooth patient flow
• Handle patient inquiries and complaints with empathy and efficiency
• Maintain the cleanliness and organization of the reception area

Qualifications & Skills

• Previous experience in a receptionist or customer service role (preferably in a healthcare or clinic setting)

• Excellent verbal and written communication skills in both English and Arabic

• Proficient in using computers, scheduling software, and basic office tools

• Professional appearance and demeanor

• Ability to multitask and stay calm under pressure

• Friendly, patient-oriented attitude with a strong work ethic

Why Join Us?

At Jibla Dental Center, we’re more than a healthcare provider — we’re a community built on trust, care, and compassion. We offer a welcoming environment, opportunities for growth, and the chance to be part of a team that truly makes a difference in people’s lives every dayUpdate patient records and appointment notes using our clinic systemAssist with administrative tasks as needed